Your account is created by an administrator, who sends you an email invitation. You activate the account by creating your own password. This guide covers that one-time setup.
What you need
The invitation email sent to your work address, which contains a personal setup link.
Create your password
- Click the setup link in your invitation email to open the Set Up Your Account page.
- Confirm the Email address shown at the top is correct (it cannot be changed here).
- In Create password, type a password that satisfies the requirements listed beneath the field.
- Type the same password again in Confirm password.
- Click Complete Setup.
Once complete, you are signed in automatically and taken to your Dashboard.
Warning: The setup link can be used only once. After you finish, return to the platform through the normal Sign in page.
Troubleshooting
- “Invalid or expired setup link” — ask your administrator to send a fresh invitation.
- “Your account has already been set up” — your password is already created; just sign in.
- Passwords do not match — re-type both fields carefully; the eye icon lets you reveal what you entered.
Next, update your profile.