About this page: Ops Manager by Zevonix is operated by Zevonix Business Suite, LLC. This Privacy Policy covers zevonixsuite.com and the Ops Manager platform. For questions, contact [email protected].

Privacy Policy

Last Updated: May 27, 2026

At Zevonix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our website, use our services, or subscribe to our newsletters.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Such as your name, email address, phone number, and other contact details when you fill out forms, subscribe to our newsletters, or request services.

Usage Data:

Information on how you interact with our website, including IP addresses, browser type, pages visited, and other analytics data.

2. How We Use Your Information

The information we collect is used to:

• Provide, operate, and improve our services
• Respond to your inquiries, process your requests, and manage your account
• Send you promotional content, newsletters, and updates if you’ve subscribed
• Communicate important information regarding service updates, policy changes, or other relevant news

3. Subscription and Newsletters

By subscribing to our newsletter or opting into email communications, you consent to receiving periodic updates from Zevonix.

You can unsubscribe at any time by clicking the “unsubscribe” link included in every email, or by contacting us directly.

4. Sharing Your Information

Zevonix does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except when required by law or to trusted third-party service providers who assist us in operating our website and services.

These parties are required to keep your information confidential and secure.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Specific retention periods include:

• Active account data: Retained while you maintain an active relationship with us
• Inactive account data: Deleted after 3 years of account inactivity
• Marketing data: Retained for 2 years after last engagement or until you unsubscribe
• Legal compliance data: Retained as required by applicable laws and regulations
• Security logs: Retained for up to 1 year for security and fraud prevention purposes

6. AI and Automated Processing

Zevonix may use artificial intelligence (AI) technologies and automated processing systems to enhance our services and improve your user experience. This may include:

Automated Decision-Making:

• Customer service chatbots and automated response systems
• Content personalization and recommendation algorithms
• Fraud detection and security monitoring systems
• Automated data analysis for service optimization

AI Technologies:

• Machine learning algorithms to analyze usage patterns and improve our services
• Natural language processing for customer support and content analysis
• Automated content moderation and quality assurance systems

Your Rights Regarding Automated Processing:

• You have the right to know when automated decision-making significantly affects you
• You may request human review of automated decisions that impact your account or services
• You can opt out of certain automated processing where technically feasible
• You have the right to challenge automated decisions and request manual review

Data Used in AI Processing:

AI systems may process your usage data, interaction patterns, and other information as described in this privacy policy to provide personalized services, improve functionality, and ensure security. All AI processing is conducted in accordance with applicable privacy laws and our data protection standards.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

8. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security assessments.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Data Breach Notification

Our Commitment to Data Security:

Zevonix takes data security seriously and has implemented comprehensive measures to protect your personal information. However, we recognize that no system is completely immune to security incidents.

In the Event of a Data Breach:

If we discover a security incident that compromises your personal information, we will:

Immediate Response (within 72 hours):

• Contain and assess the breach
• Notify relevant regulatory authorities as required by law
• Begin internal investigation and remediation efforts

User Notification:

We will notify affected users promptly, typically within 72-96 hours of discovering the breach, unless:

• Law enforcement requests a delay for investigation purposes
• The breach poses no reasonable risk of harm to affected individuals
• The compromised data was properly encrypted or anonymized

Information We’ll Provide:

• Description of what happened and when it was discovered
• Types of personal information that may have been involved
• Steps we’re taking to address the breach and prevent future incidents
• Specific actions you can take to protect yourself
• Contact information for questions and updates

How We’ll Contact You:

• Primary method: Email to your registered email address
• Secondary methods: Website notifications, account dashboard alerts
• For significant breaches: Postal mail if required by law

10. Your Rights

You have the right to:

• Access, correct, or delete your personal information held by Zevonix
• Opt out of marketing communications at any time
• Request data portability (receive a copy of your data)
• Object to certain processing activities
• Request restriction of processing under certain circumstances
• Lodge a complaint with relevant data protection authorities

To exercise these rights, contact us at [email protected].

11. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

For material changes, we may also notify you by email or through our website.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: