APPLIANCE REPAIR
Appliance repair software that survives a day of short jobs
Appliance work is volume work. Six to ten calls a tech, half of them needing a part nobody stocks, and a chunk billed through a manufacturer rather than the homeowner. Zevonix Business Suite keeps the board, the part, the warranty job and the invoice on one record so the margin on a $180 call does not disappear into admin.
WHERE SHORT JOBS LEAK MONEY
The appliance repair problems worth fixing first
High call counts magnify small inefficiencies. These are the ones that compound.
The part is never on the van
The diagnosis is right, the part is not on board, and a profitable single visit becomes two trips with the drive time doubled.
Warranty jobs bill differently
Manufacturer-paid work needs its own paperwork and chases a different payer, and it ages quietly while homeowner invoices get collected.
Model and serial data lives on paper
The tech arrives at a repeat visit with no record of the unit, the model, or what was replaced last time, so diagnosis restarts from scratch.
Routing is done by guess
Ten stops sequenced from memory instead of the board, and the day loses an hour to driving nobody planned.
ONE PLATFORM, NOT SIX TOOLS
How Zevonix Business Suite runs an appliance repair business
Every module below is included in every plan – these are not add-ons you unlock later.
Dispatch Board
See the whole day, assign by proximity and move calls when an emergency lands.
Work Orders
One record per call carrying the diagnosis, parts, labour and photos through to the invoice.
Customer Equipment
Every appliance you service tracked per address, with its own service history.
Stock and Products
Know what is on each van and what left the shelf, without a clipboard reconciliation.
Invoices and A/R
Bill the homeowner same-day and track manufacturer-paid work as its own receivable.
Support Tickets
Callbacks tracked as their own thread rather than lost in a phone log.
END TO END
A repair call, start to finish
- 1. The call is booked
Logged against the address and the appliance already on file if you have been there before. - 2. Dispatch sequences the day
The board shows who is closest and what else is nearby, so the route is deliberate. - 3. The tech records the work
Model, serial, fault, parts used and labour attach to the work order on site. - 4. Parts move and reorder
What came off the van leaves stock; what is short lands on a purchase order. - 5. The invoice goes out
Billing runs from the completed work order, and the customer can pay through the portal.
WORKS WITH YOUR STACK
Fits the tools your office already runs
Your bookkeeper keeps QuickBooks. Your customers want to pay by card. Neither has to change.
QuickBooks Online
Two-way sync so the books stay the books.
Stripe
Card and ACH payments against your invoices.
Microsoft 365
Single sign-on, mail and calendar.
Slack
Job and approval alerts where the crew already talks.
SIMPLE PRICING
One platform. Everything included.
No feature restrictions, hidden modules, or forced upgrades. Choose the plan that best fits your team size and growth needs.
Starter
Ideal for small agile teams
(1–5 users)
/month
50 GB included storage
- All 15+ modules included
- Unlimited customers
- Unlimited invoices
- Unlimited work orders
- All integrations included
- Webhooks & APIs included
- Dedicated business environment
- Secure backups
- Platform updates and maintenance
- Self-service setup & knowledge base
- Email support (24-hour response)
MOST POPULAR
Growth
Ideal for growing businesses
(6–15 users)
/month
150 GB included storage
- All 15+ modules included
- Unlimited customers
- Unlimited invoices
- Unlimited work orders
- All integrations included
- Webhooks & APIs included
- Dedicated business environment
- Secure backups
- Platform updates and maintenance
- Self-service setup & knowledge base
- Email support (24-hour response)
Scale
Ideal for larger operations
(16–30 users)
/month
300 GB included storage
- All 15+ modules included
- Unlimited customers
- Unlimited invoices
- Unlimited work orders
- All integrations included
- Webhooks & APIs included
- Dedicated business environment
- Secure backups
- Platform updates and maintenance
- Self-service setup & knowledge base
- Email support (24-hour response)
Enterprise
Custom solutions for larger organizations
Contact Us
Custom storage allocation
- All 15+ modules included
- Unlimited customers
- Unlimited invoices
- Unlimited work orders
- All integrations included
- Webhooks & APIs included
- Dedicated business environment
- Secure backups
- Platform updates and maintenance
- Self-service setup & knowledge base
- Email support (24-hour response)
Optional ADD-ONS
Choose the extra resources you need.
Sandbox Environment
$79/month
+50 GB Storage
$10/month
+100 GB Storage
$20/month
+250 GB Storage
$50/month
Every Zevonix Business Suite customer receives a dedicated isolated environment designed for performance, security, and growth.
COMMON QUESTIONS
Appliance repair software questions
Can we track parts on each van separately from the shop?
Does it handle manufacturer warranty billing?
Will techs see what was done on the last visit?
What does it cost?
Run a real week of calls through it
Seven days, the whole platform, no credit card. Load your real jobs and see whether it holds up before you commit.
GET STARTED
Start your 7-day free trial.
Start your free 7-day trial. No credit card required. We’ll email you a secure login link so you can quickly access the public demo environment and discover how Zevonix Business Suite can simplify your small business operations.
FROM THE BLOG
Latest reading for appliance repair teams
How to Centralize Customer Job Records for Better ControlLearn how to centralize customer job records, connect service, billing, documents, and inventory, and give every team one reliable job…Read the article →
Accounting ERP Platforms That Reduce ReworkAccounting ERP platforms connect finance, jobs, inventory, and service so growing businesses reduce rework, control costs, and close the books…Read the article →
What Is Field Service ERP? A Practical GuideWhat is field service ERP? Learn how it connects dispatch, jobs, inventory, billing, and accounting to give growing service teams…Read the article →