The Customer Portal lets you review your invoices, download them as PDFs, and pay online — all in one place.
View your invoices
- Select Invoices in the navigation bar.
- Browse the list of invoices for your account. Draft invoices are never shown — you only see invoices that have been sent, paid, partially paid, or are overdue.
- Select an invoice to open it and see the full details, including line items, the Amount Paid, and the Balance Due.
At the top of the invoice list you can see your total outstanding balance across all unpaid and partially paid invoices.
Find a specific invoice
- Use the Search box to look up an invoice by its number.
- Use the status filter to narrow the list to sent, paid, partial, or overdue invoices.
Download an invoice as a PDF
Open the invoice and choose Download PDF to save a copy for your records.
Pay an invoice online
- Open an invoice that still has a balance due.
- Select Pay Now. Online payment is shown only when there is an outstanding balance and online payment has been set up for the invoice.
- Complete the payment on the secure checkout page. Payment is securely powered by Stripe.
When you return to the portal after a successful payment, the invoice is updated automatically: your Amount Paid and Balance Due are refreshed, and the invoice is marked as paid once the full amount has been received. You will see a “Payment Received” confirmation, and a record appears in the invoice’s Payment History.
Tip: If you do not see a Pay Now button, the invoice may already be paid, or online payment may not be enabled for it. You can still download the PDF and arrange payment another way.