Once BambooHR is connected, employee records stay in sync in both directions. This article explains what syncs, which way, and how conflicts are handled.
Zevonix Business Suite is the source of truth
Zevonix Business Suite is the system of record for employees. If the same employee is changed in both Zevonix Business Suite and BambooHR between syncs, the Zevonix Business Suite version wins.
What syncs
- Push (Zevonix Business Suite → BambooHR): when you add or edit an employee in Zevonix Business Suite, the change is sent to BambooHR automatically.
- Pull (BambooHR → Zevonix Business Suite): on a schedule (about hourly), changes made in BambooHR are brought back into Zevonix Business Suite.
Synced fields include name, work email, mobile phone, job title, department, employment status, hire and termination dates, and employee number. Where your API key has permission, SSN and date of birth sync too.
Good to know
- Employee numbers are owned by Zevonix Business Suite and are pushed to BambooHR.
- A BambooHR employee with no work email is skipped, because Zevonix Business Suite requires an email. Add a work email in BambooHR and it will import on the next sync.
- Terminating an employee in Zevonix Business Suite sets them Inactive in BambooHR with a termination date. Records are never deleted across systems.