Update a job’s status from My Schedule
As you work through your day, keep each job’s status current so the office and customer know where things stand.
- Open My Schedule and select one of your jobs.
- Update the status as you progress:
- From Dispatched, mark yourself En Route.
- From En Route, mark the job In Progress when you arrive and start work.
- From In Progress, mark the job Completed when you finish.
The system records the time you start work and the time you complete the job automatically.
Warning: Statuses must move in order. You can only advance to the next step in the sequence, and only on jobs assigned to you.
See also: My Schedule Overview